NHS workers across Wales report around 7,000 incidents of violence and aggression every year.
Nurses, doctors, paramedics and other healthcare staff are spat and sworn at, punched, attacked and verbally abused.
And these are just the cases they report.
When I asked an A&E nurse recently how many incidents go unreported she suggested “a huge amount, absolutely huge”.
“Certainly verbal abuse and lots of anti-social behaviour like that. People will urinate up against the walls outside (and) up against equipment. You will give people a bowl because they’re going to be sick. They are quite capable of using that bowl but they’ll vomit on the floor. They’ll choose to spit at you. All of that I would say has gone unreported.”
* ITV Wales current affairs series Wales This Week is featuring a special programme on violence against hospital staff. ‘999 Frontline’ is on ITV Wales, at 7.30pm tonight (Thursday, January 28).
** The programme is available to view here.